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Go to the shopPower of Boxing (POB) Frequently Asked Questions
Welcome to the FAQ page for Power of Boxing (POB). Below are answers to some common questions to help make your shopping experience at pobuk.store seamless and enjoyable.
Are my credit card details safe and secure when I shop at POB?
Shopping with POB is 100% safe and secure. We prioritize our customers' privacy and ensure all transactions are encrypted using SSL (Secure Sockets Layer) protocol. For more information, please review our Privacy Policy.
How do I contact Customer Care?
You can reach our Customer Care team by clicking the Contact Us page on our website. Alternatively, use the Live Chat feature for immediate assistance.
Does POB offer guarantees for purchases?
Yes, we stand by the quality of our products and promise 100% satisfaction. If you’re not happy with your purchase, you may return the item. For details, check our Return/Refund policy.
How do I view and manage my shopping cart?
To view your cart, click on the Shopping Cart icon at the top-right corner of the page. From there, you can update quantities or remove items by clicking the respective buttons and refreshing the cart.
Do I need to pay duties and taxes?
For international orders, duties and taxes may apply based on your location. Please check with your local customs office. POB is not responsible for these additional fees.
How do I sign into or update my account?
Click the Login link at the top of the page. Once signed in, go to Edit Account to update your personal information. Click Submit to save changes.
What shipping options do you offer?
We provide several shipping methods tailored to your location, including:
What is POB's return policy?
You can return products within 14 days of purchase if they are in their original condition with tags attached. After 14 days, a 20% restocking fee applies. Note: Some items, like mouthguards and hand wraps, are non-returnable.
How do I place an order?
Ordering from POB is quick and easy:
What should I do if my item is defective?
If you receive a defective product, contact Customer Care immediately. We’ll assist you with returns or exchanges based on the condition and purchase date.
Do you offer free shipping?
Yes, we provide free shipping on select items. Eligibility will be displayed during checkout.
Can I change or cancel my order after placing it?
We process orders promptly, but we’ll do our best to accommodate changes if you contact us immediately. Use the Live Chat or call Customer Care for support.